HMRC Payment Plan: A Complete Guide for Small Business Owners

For many small business owners, tax bills can be a significant financial burden. Whether due to unexpected expenses, cash flow issues, or late payments from customers, falling behind on tax payments can be stressful. However, HMRC offers a solution: the Time to Pay (TTP) arrangement, commonly known as an HMRC Payment Plan. This scheme allows businesses and individuals to spread their tax payments over an agreed period, making it easier to manage financial commitments while avoiding severe penalties.

In this guide, we will explain what an HMRC Payment Plan is, who qualifies, how to set one up, and what to do if your application is rejected. We’ll also share real-life case studies and expert advice to help you navigate the process effectively.

What is an HMRC Payment Plan?

An HMRC Payment Plan (Time to Pay arrangement) is a formal agreement between a taxpayer and HMRC that allows them to pay their outstanding tax debt in manageable instalments over an agreed period. usually up to 12 months but potentially longer for exceptional circumstances.

HMRC states:

“If you cannot pay your tax bill in full, you may be able to set up a payment plan to pay in instalments.” (Source: GOV.UK)

This arrangement is available for Self Assessment tax, VAT, PAYE, Corporation Tax, and other HMRC liabilities.

Who is eligible for an HMRC Payment Plan?

To qualify for a Time to Pay arrangement, you must meet certain conditions:

Self-Assessment Taxpayers:

  • Owe £30,000 or less
  • Have filed your latest tax return
  • Are within 60 days of the payment deadline
  • Have no other outstanding debts or payment plans with HMRC

Businesses (VAT, PAYE, Corporation Tax):

  • Typically, owe up to £100,000
  • Have a genuine inability to pay in full
  • Can demonstrate financial difficulty but also affordability of repayments

HMRC considers applications on a case-by-case basis, and larger debts often require negotiations.

How to set up an HMRC Payment Plan

Setting up a Time to Pay arrangement is relatively straightforward. Follow these steps:

  1. Check your eligibility – Use HMRC’s online tool to determine if you qualify: Set up a Payment Plan
  1. Gather necessary information – Before calling HMRC, prepare:
  • Your tax reference number
  • A breakdown of your income and outgoings
  • Details of assets, savings, and investments
  • Your business bank account details for Direct Debit setup
  1. Apply online (if applicable) – If you meet the online eligibility criteria, you can set up your payment plan without speaking to an HMRC agent.
  1. Call HMRC Payment Support Service – For debts over £30,000 or multiple tax types, call 0300 200 3835.
  1. Negotiate a realistic Repayment Plan – Be prepared to explain your financial situation and propose a reasonable monthly repayment. HMRC may ask for supporting documents.
  1. Set up direct debit & stick to the Repayment Plan – Once agreed, make payments on time to avoid penalties or plan cancellation.

What happens if HMRC rejects your Payment Plan request?

HMRC may reject your request if:

  • They believe you can pay in full
  • You have a history of missed payments
  • Your proposed repayment period is too long
  • They are not convinced of your business viability

If rejected, consider:

  • Seeking professional advice from an insolvency expert (e.g., Umbrella.UK)
  • Requesting a review or appealing the decision
  • Exploring alternative finance solutions such as business loans

Tom Fox, Head of Insolvency at Umbrella.UK, advises:

“It’s crucial to act quickly and proactively when facing tax debt. If you communicate openly with HMRC and provide realistic figures, they are often willing to agree to a repayment plan. However, if you are struggling, professional advice can make a big difference.”

 

Case studies – Real-life success stories

Case Study 1: A retail business avoids liquidation

Sarah runs a small clothing boutique and faced a £40,000 VAT bill due to pandemic-related losses. With low cash flow, she feared liquidation.

Solution:

  • Contacted Umbrella.UK’s insolvency team for advice
  • Negotiated a 24-month repayment plan with HMRC
  • Recovered financially and avoided business closure

Sarah says: “I thought my business was doomed, but the payment plan gave me the breathing space I needed.”

Case Study 2: A construction firm saves jobs

Mark’s construction company owed £120,000 in Corporation Tax and PAYE after a major client defaulted on payments.

Solution:

  • HMRC initially rejected his request
  • With professional help, he provided cash flow forecasts
  • HMRC agreed to a 36-month repayment plan
  • 10 jobs were saved

FAQs

  1. Will a HMRC Payment Plan affect my credit score? – No, a Time to Pay arrangement does not appear on personal or business credit reports.
  1. What happens if I miss a payment? – Missing a payment can result in:
  • The cancellation of your plan
  • Additional penalties and interest
  • Debt collection enforcement
  1. Can I extend my Payment Plan? – Yes, in some cases, extensions can be negotiated if your financial situation worsens.
  1. Can HMRC seize my assets? – If you fail to pay or communicate, HMRC can take enforcement action, including:
  • Seizing business assets
  • Issuing a County Court Judgment (CCJ)
  • Starting insolvency proceedings

Final thoughts

An HMRC Payment Plan is a lifeline for businesses facing tax debt. If you act early, communicate transparently, and seek professional help when needed, you can regain control of your finances and keep your business running.

If you need expert advice, contact Umbrella.UK’s tax and insolvency specialists for a free, confidential consultation. Visit www.umbrella.uk for more information.

Need Help? Contact us today for a free initial consultation! We are based in Wilmslow, Cheshire but operate across the UK:

📞 Call Umbrella.UK: 01625 546 240
📩 Email: contact@umbrella.uk

R3 and IPA accreditation logos umbrella.uk insolvency. Company Rescue Recovery and Closure Advice for business owners.

Get FREE expert advice about HMRC Payment Plans*

Call 01625 546 240 now or request a callback below. All enquiries are strictly confidential. Click here to see our privacy notice.

    How can we help you?

    *We don’t charge for an initial consultation, but it may lead to an insolvency solution where our pre-appointment costs are reimbursed as part of the fee structure that creditors approve.

    If you are unsure what situation your business is in, don’t worry!
    Call our confidential expert advisers on 01625 546 240

    What our customers say