How the referral process works
To make the process clear and seamless, here’s exactly what happens when you refer a client to us.
Once engaged, we work alongside you as part of your advisory process to ensure clarity, control and commercially sound decision-making.
We regularly support contractor accountants where clients are exiting contracts or winding down companies, including MVL-driven exits.
Our role in the process is to:
Assess the insolvency position and key risks.
Explain all available options, including restructuring, CVLs and MVLs.
Support implementation of formal processes where required.
Referring a client to an Insolvency Practitioner
“At Umbrella.UK Insolvency, we work closely with an informal network of accountants, IFAs, solicitors and finance brokers to find the best solution for their clients.”
Tom Fox | Head of Insolvency Services

We keep the process straightforward and transparent
Introduction
You introduce the client via email or phone. We’ll acknowledge immediately and take initial details.
Initial review (within 24 hours)
We assess the position and identify key considerations and:
- Identify urgency
- Consider potential options
- Arrange a consultation
You are kept informed from the outset.
Initial free consultation
We meet with you and your client (jointly where possible – in person if local or by video call if not local) to:
- Understand the full financial position
- Explain all available options clearly
- Set expectations (including directors’ duties and risks)
Options may include:
- Business rescue or restructuring
- Company Voluntary Arrangement (CVA)
- Administration
- Creditors’ Voluntary Liquidation (CVL)
Strategy options and next steps
We outline available routes and agree a way forward. Following the consultation:
- A clear strategy is agreed with the client
- We discuss next steps with you
- We proceed only once the client is fully informed
We take a collaborative approach â no decisions are made in isolation.
Strategy and ongoing support â communication
We keep you informed at agreed stages throughout. If a formal process is required:
- We handle the appointment and process management
- You assist with financial information (as needed)
- We provide regular updates at agreed intervals
Referring a client to an Insolvency Practitioner
The timeline

